These General Terms and Conditions (GTC) apply to studio services, memberships, and vouchers of Stahlbox, operated by RAEDBOX GmbH. Customer terms that deviate from these GTC apply only if we expressly agree to them in writing.
§ 1 Scope
These GTC apply to all contracts between RAEDBOX GmbH as operator of Stahlbox (hereinafter “Stahlbox”, “we”) and consumers and business customers (hereinafter “customers”, “you”) regarding the use of our studio, training services, memberships, and personal training, as well as the purchase of vouchers.
§ 2 Contractual partner & contact
RAEDBOX GmbH, Friedhofstraße 4, 4020 Linz, Austria. Company register number: 403138a, register court: Landesgericht Linz, VAT ID: ATU68215647. Managing director: Lisa Pühringer.
Studio location: Stahlbox, Industriezeile 47, 4020 Linz, Austria.
Contact: office@stahlbox.at, +43 660 49 60 211. Further company details are available in the legal notice.
§ 3 Services
Stahlbox operates a fitness and powerlifting studio. Services include Functional Fitness, Powerlifting, Personal Training, Bootcamp, Open Gym, and Kids & Parents Training.
Type, scope, and availability of individual training formats are defined by the current description on the website and in the schedule.
§ 4 Conclusion of contract
A contract for studio services is concluded when you accept an offer from Stahlbox – for example by purchasing a membership, booking a training session, written confirmation, or by commencement of service delivery after prior agreement.
Offers on the website are non-binding unless expressly marked as binding. Errors and misprints are reserved.
§ 5 Prices & payment
Prices displayed at the time of contract conclusion are final prices in euros including 20% VAT unless stated otherwise.
Payments may be made in cash, by direct debit, or online (e.g. credit card, SEPA direct debit, PayPal) via our payment provider.
In the event of late payment, we are entitled to suspend services until outstanding amounts are settled and to charge statutory default interest.
§ 6 Term, cancellation & pause
Term, notice periods, minimum contract duration, and automatic renewal are defined by the selected plan or product.
Cancellations must be submitted in text form (e.g. email to office@stahlbox.at) unless the product expressly provides another procedure.
A right to pause, refund, or transfer to third parties exists only if expressly included in the selected plan.
§ 7 Trial month
The trial month serves as a getting-to-know phase, grants full access to training, and ends automatically after 30 days with no further commitment.
The trial month is a one-time introductory offer per person and available only to new members.
§ 8 Health, participation & liability
Participation in training is at your own responsibility. You confirm that you are fit to train and agree to inform us before training of relevant health restrictions, injuries, pregnancy, or comparable circumstances.
Stahlbox is fully liable in cases of intent and gross negligence and for damage resulting from injury to life, body, or health. In cases of slight negligence, we are liable only for breach of essential contractual obligations, limited to foreseeable, typical damage.
We accept no liability for items and valuables you bring with you except in cases of gross negligence or intent.
- Wear appropriate sportswear and clean indoor training shoes
- Follow instructions from coaches
- Respect your own physical limits
- Report injuries, discomfort, or accidents immediately
§ 9 House rules & studio use
The studio may only be used within the scope of booked services and during published class or open gym times.
It is prohibited to endanger other participants, damage the studio, train while intoxicated or under the influence of drugs, or behave inappropriately. We may refuse access or terminate contracts for important cause in the event of violations.
§ 10 Data protection
Information on the processing of personal data is available in our Privacy Policy. By concluding a contract, you consent – where required – to data processing necessary for contract performance.
§ 11 Vouchers
Vouchers are valid for 30 years from issue and are issued to a named person.
Cash payout of vouchers is excluded unless mandatory law provides otherwise. Lost or misused vouchers will not be replaced.
All products available in our online shop (drop-ins, 10-session blocks, personal training, vouchers) are digital service vouchers with no physical shipping. Delivery is made exclusively electronically or by activation in our booking system; no shipping costs apply.
§ 12 Final provisions
Austrian law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers with habitual residence in Austria, the statutory place of jurisdiction at the consumer’s residence applies where mandatory; otherwise Linz is the place of jurisdiction.
If individual provisions of these GTC are invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose.
We may amend these GTC with effect for the future if objective reasons require this (e.g. legal changes, expansion of services). We will inform you appropriately about material changes.
As of November 2026. These GTC apply to studio services, memberships, and vouchers of Stahlbox, operated by RAEDBOX GmbH.