Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (RAEDBOX GmbH, Friedhofstraße 4, 4020 Linz, Austria, email: office@stahlbox.at, phone: +43 660 49 60 211) of your decision to withdraw by means of a clear statement (e.g. by email or post). You may use the attached model withdrawal form, but it is not mandatory.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day we received notice of your withdrawal.

We will use the same payment method you used for the original transaction unless expressly agreed otherwise; you will not incur any fees for this reimbursement.

Early expiry of the right of withdrawal

If you have expressly agreed that we begin performing the service (e.g. training) before the withdrawal period expires, and confirmed that you thereby lose your right of withdrawal upon full performance of the contract, your right of withdrawal expires once we have fully performed the service.

Contractual partner & contact

RAEDBOX GmbH, Friedhofstraße 4, 4020 Linz, Austria. Company register number: 403138a, register court: Landesgericht Linz, VAT ID: ATU68215647.

Managing director: Lisa Pühringer. Studio location: Stahlbox, Industriezeile 47, 4020 Linz, Austria. Contact: office@stahlbox.at, +43 660 49 60 211.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and send it back to us by email to office@stahlbox.at or by post to our business address.

(If you wish to withdraw from the contract, please complete and return this form.)

To:
RAEDBOX GmbH
Friedhofstraße 4
4020 Linz
Austria
Email: office@stahlbox.at

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

— Ordered on (*)/received on (*):

— Name of consumer(s):

— Address of consumer(s):

— Signature of consumer(s) (only if this form is submitted on paper):

— Date:

(*) Delete as appropriate.